Josh said everything was fine with his service. He purchased new tires from this business, but was upset after he picked up his vehicle because he never heard of the brand of tires they put on. Neither did his uncle. Josh explained it may be his ignorance, not knowing the brand of tires they put on, but had he known they weren't putting on a brand name he knew on his vehicle, he would have purchased a brand he knew of from another auto business. Josh said it's not that big of a deal and it's not like he won't go back to this business because of it.