$225 is excessive for a second opinion on a faulty o2 sensor that only confirmed the original diagnosis. A partial refund can be sent to 1625 East Ave #211, Rochester, NY 14610.

Great staff, awesome estimate interface allowing you to approve or deny work online with costs.

Hands down the best service I've ever had from a shop. They communicate immediately, are cheerful, use great tech to send pics of the issues of your vehicle along with quotes, and the work was done incredibly fast. - Cody Zanini

I was told by a chain oil shop that I had a transmission fluid leak that needed attention very soon. I had a long distance trip planned for the upcoming weekend and really did not feel comfortable driving my vehicle almost 500 miles before having it looked at. Vicki texted me offering an appointment same day which was completely unexpected. Upon arrival, I was greeted with a smile by both the tech and Vicki. Every step of the process was seamless and honest. They sent a link with photos following their full inspection and diagnoses. The level of comfort and care I felt at this shop does not compare to any other place I have been to. Having grown up in a family owned auto/tire shop, I know what great, honest service is and this shop has it. I will be recommending to everyone I know. Thanks again.

It is rare to have an auto shop treat you like Family, but that is the feeling that I had when I had my Tacoma serviced at Turner Auto Care. They are auto doctors who have a level of concern for your vehicle’s health equal to their concern for their clients. It is a rare and refreshing relationship.

Amazing place for service. First time going there a few days ago and I was really impressed with their level of customer service. The least pushy auto care place you will ever go to.

My experience with tuner auto care was an amazing one, they are very friendly,reliable and have years of experience with vehicle especially with Saab…Scott,Sean and Vicky are awesome along with there team.i highly recommend them to anyone who wants there vehicle to be done professionally.

I was dealing with Turner Auto Care as a first time customer. I encountered transmission failure and knew the garage I normally relied on didn't do transmission work. I had to have my vehicle towed so quickly did an on-line search and Turner seemed to be the type of established, family operated business I was seeking. I phoned and spoke with Vicki, an owner. She was reassuring and completely transparent in explaining their service, diagnostic practice, and costs. The company was outstanding in providing a thorough exam of the vehicle, what service needs were identified, what they would recommend and what they would charge for each service. The prices were fair, they allowed me to decide without any pressure what I would authorize to be done, and performed each authorized service quickly and to my complete satisfaction. In short, Turner Auto Care exceeded my hopes for outstanding service, professional performance, and always keeping me informed at every step in the process. I will highly recommend them without any reluctance to family and friends.