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5

5

Turners Auto Shop did an amazing job on my car. After a previous mechanic caused my engine to seize, I was honestly stressed and unsure if my car would ever run the same again. They replaced my engine with one that has lower miles, and the difference is unbelievable. My car now runs like it’s brand new—smooth, reliable, and no issues at all. I was even able to drive all the way to Ohio from upstate New York and back without a single problem the very next day which really gave me confidence in their work. They turned a really frustrating situation into a great outcome. I truly appreciate their professionalism, quality work, and honesty. I would definitely recommend Turners Auto Shop to anyone who needs reliable repairs done right.

5

Scott is an amazing human being. He helped us out when my wife's car died. Scott believes in diagnosing the issues on the vehicle, the setting up a plan to repair it. He is also honest and will tell you when it not worth it to repair a vehicle. Good folks!

Thank you for the kind words Todd! It takes one to know one, as my daddy always says. Good luck in your car hunt!

- Turner Auto Care
5

Very thorough, friendly service. Actually paid $150 lower than original estimate. How often does that happen?? Trustworthy auto care, AAA approved.

Thank you for the great review Paul! We're thrilled to hear about your positive experience. Our team takes pride in providing thorough and friendly service, and it's great to know that you're satisfied. We genuinely value your trust and appreciate your kind words. See you next time at our AAA approved auto care center!

- Turner Auto Care
5

Very friendly, super helpful, and absolutely wonderful to work with. Highly highly recommend

Thank you, Casey, for the glowing review! Customer satisfaction is our top priority, and it is feedback like yours that keeps us motivated. We look forward to providing you with excellent service again in the future!

- Turner Auto Care
5

My car just stopped on my way home from work. I was blocking the driveway at the gas station covered in pure embarrassment embarrassment. I called Turner Auto Care. Scott gave me the number of a company to tow to his lot. I got quick service with a more than fair price. I will definitely go back for my future care needs! 5 STARS INDEED.

Hey TJ! We are so glad you and Todd found us. As I like to say, birds of a feather flock together. Is there a place to rate customers? lol. 5 stars for you both! We can't wait to meet your next ride that's added to the family. We'll be here when you need us! Cheers!

- Turner Auto Care
5

This is the best repair shop in town. They are extremely friendly, very knowledgeable and best of all super trustworthy. Throughout the process, they’re super accommodating and very thorough. I wouldn’t take my car anywhere else. Strong possibility they Care more about your car than you do. Thank you, Turner!

Hey Jay! It was great to see you and your new Jeep Grand Cherokee! What a beauty! 😍. Thank you for taking the time to share your experience with others. It means the world to us. See you around the neighborhood! Cheers! ~ Scott, Vicki and the Turner crew.

- Turner Auto Care
1

I took my car it left how it came very poor service i was over talked when I know somethings about cars my problem with ny car was not solved I would not recommend them to anyone I don't see the work he says he does on foreign cars. That's not there specially i got no results! He did nothing to my car I didn't make it from the car shop !

I talked to Dwayne the morning after he picked up his 2013 Infinity with 185k miles on it. I have no doubt his car started acting up on the way home after he picked it up. Murphy's law really stings some times. We did drive his car more than a few times trying to get it to act up. I will say that I was not being as good a listener as I needed to be when he was explaining when it acted up for him. He said the car needed to be driven for an hour before it started acting up. We drove it for 20 min. initially and were able to get the check engine light to come on and we thought the codes we saw and the repairs needed would affect the problem he experienced with his 1 hour drive. We also let it run, getting it up to operating temperature and drove it for a total of an hour to try to get it to act up after the repairs. It did not and we agreed the amount of problems this vehicle has outweighs the cost of proceeding further with any diagnosis. We talked about pricing and the pros and cons every step of the way. He admitted he was angry when he wrote this and I don't blame him one bit. But, I also asked him that the next time he has questions or concerns about repairs, that he give us a chance to address it and make it right before writing a review. In the end, I am glad he left this review up. We don't run and hide from our mistakes. We face them head on. And he did say he would be back to service his new vehicle. At the end of the day, we did refund Dwayne 1/2 of his money spent. We both thought that was a fair outcome. We both discussed what happened like adults and in the end, compromised. Imagine that, right? I will use this experience to be a better business owner, father, husband, son and friend. Thank you Dwayne. We'll see you soon!

- Turner Auto Care
5

Turner auto care is Awesome! I brought in my Malibu for service, they took lots of pictures and sent me a full report, estimate would be a couple of grand if I got the work i needed done, but they informed me that it was not worth fixing due to a rotted frame, what a honest shop! I will be bringing my cars to them in the future

John, thank you for the glowing review! We're thrilled to have earned your trust with our transparent service. Your recommendation means the world to us. We look forward to taking care of your future car needs!

- Turner Auto Care
5

You can trust Scott and his team at Turner to take care of your vehicle with expert care and zero pressure. Will be taking my SAAB back here for sure!

Thank you Jason! We appreciate you and the time you took to write a review. And know your Saab will always have a special place in our hearts! 😊 We look forward to seeing you both again for your next service. Cheers!

- Turner Auto Care
1411 Empire Blvd Webster, NY 14580 | (585) 288-1060
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