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5

Hands down the best service I've ever had from a shop. They communicate immediately, are cheerful, use great tech to send pics of the issues of your vehicle along with quotes, and the work was done incredibly fast. - Cody Zanini

5

I was told by a chain oil shop that I had a transmission fluid leak that needed attention very soon. I had a long distance trip planned for the upcoming weekend and really did not feel comfortable driving my vehicle almost 500 miles before having it looked at. Vicki texted me offering an appointment same day which was completely unexpected. Upon arrival, I was greeted with a smile by both the tech and Vicki. Every step of the process was seamless and honest. They sent a link with photos following their full inspection and diagnoses. The level of comfort and care I felt at this shop does not compare to any other place I have been to. Having grown up in a family owned auto/tire shop, I know what great, honest service is and this shop has it. I will be recommending to everyone I know. Thanks again.

Brittani!! Thank you, thank you, thank you for sharing your positive experience! We are so grateful for all the kind words! And we need to thank you for being a part of the overall positive experience. We don't (and can't) do it alone. It was such a pleasure meeting you and chatting with you. Also to give credit where it's due, while I did schedule your original appointment for next week, it was my service advisor (Shawn) that was able to get you in same day. He's a good egg! :) Again, we appreciate your recommendation and look forward to welcoming you back in the future!

- Turner Auto Care
4

Al, thank you for the review! It was such a pleasure meeting you and your wife at the summer evenings in the park festivities and we are so pleased that you came in and gave us a try! We also appreciate our conversation about your experience after you came in. We hope we see you again and can continue to build this relationship. Cheers! Scott & Vicki

- Turner Auto Care
5

It is rare to have an auto shop treat you like Family, but that is the feeling that I had when I had my Tacoma serviced at Turner Auto Care. They are auto doctors who have a level of concern for your vehicle’s health equal to their concern for their clients. It is a rare and refreshing relationship.

Hey Pete! Thanks for sharing! We love it when customers feel like family and you are definitely in that category. Let's keep that Toyota Tacoma running as long as we can! Cheers! Scott, Vicki and the whole Turner crew.

- Turner Auto Care
5

Amazing place for service. First time going there a few days ago and I was really impressed with their level of customer service. The least pushy auto care place you will ever go to.

Hey Ryan! Thanks for taking the time to share your experience! We are happy you found us and gave us a chance to earn your business. We look forward to seeing you and your F-150 for all of your maintenance and repair needs. Thanks again! Cheers! Scott, Vicki and the whole Turner crew.

- Turner Auto Care
5

My experience with tuner auto care was an amazing one, they are very friendly,reliable and have years of experience with vehicle especially with Saab…Scott,Sean and Vicky are awesome along with there team.i highly recommend them to anyone who wants there vehicle to be done professionally.

Thank you for the wonderful review John! We're so happy that you had an amazing experience with us and greatly appreciate all your kind words!!! We look forward to seeing you again! Cheers! Scott & Vicki

- Turner Auto Care
5

I was dealing with Turner Auto Care as a first time customer. I encountered transmission failure and knew the garage I normally relied on didn't do transmission work. I had to have my vehicle towed so quickly did an on-line search and Turner seemed to be the type of established, family operated business I was seeking. I phoned and spoke with Vicki, an owner. She was reassuring and completely transparent in explaining their service, diagnostic practice, and costs. The company was outstanding in providing a thorough exam of the vehicle, what service needs were identified, what they would recommend and what they would charge for each service. The prices were fair, they allowed me to decide without any pressure what I would authorize to be done, and performed each authorized service quickly and to my complete satisfaction. In short, Turner Auto Care exceeded my hopes for outstanding service, professional performance, and always keeping me informed at every step in the process. I will highly recommend them without any reluctance to family and friends.

Hi William! We are so glad you found us and are always happy to exceed a customer's expectations! You were great to work with and we also appreciate you sharing your experience with others by writing this great review! We hope to see you again soon. Maybe with some light maintenance next time? lol. Cheers! Scott & Vicki.

- Turner Auto Care
5

Thank you for all of your recent help with my Tiguan!!

Hey Debby! We are so happy you came back to us and also glad the Tiguan saga is over. lol. We look forward to servicing your Ford Edge for years to come and hopefully we'll see you at the golf course! Sláinte!

- Turner Auto Care
5

The folks at Turner Auto took great care of my 2003 ML500 at a fair price and quick turn around - highly recommend them for full auto service.

Hey Kevin! It was a pleasure meeting you and your Mercedes. We look forward to taking care of all of your future maintenance and repairs needs. We hope you're having a great summer and we'll be here when you need us! Cheers! Scott & Vicki

- Turner Auto Care
5

They got my car in and out in a timely manner. Only technically 2 days cause it was over the weekend. Very transparent with great prices for solid work. Highly recommend

Thanks for the review Ziggy! We appreciate any time our customers tell others about their experience with us. We'll be here next time that vehicle of yours needs any maintenance or repairs! Cheers!

- Turner Auto Care
1411 Empire Blvd Webster, NY 14580 | (585) 288-1060
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