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5

This was our first time bringing one of our 5 household vehicles. Scott and Vicky were happy to ensure we were properly informed about their services and what to expect. Scott was open to explaining and answering questions about possible repairs and if/when they needed to be completed. We let Scott know that we would be planning on having them service our other vehicles when needed.

5

Scott and his team were very helpful, courteous and knowledgeable. The Turner Team’s help is very much appreciated.

Thank you Mark! It was a pleasure chatting with you and hearing stories about the grandkids! We look forward to helping you with your door locks and mirror for your '21 Infinity. We'll be here when you need us. Cheers!

- Turner Auto Care
5

They are so compassionate, explanatory and helpful! I asked one question about a service I thought I needed and they navigated me in the correct direction. The app they have that shows you the work needed/done is awesome! Highly recommended!!!

5

very thorough service. Scott is extremely willing to work with you and honest about the work that needs to be done. pricing includes parts and labor up front.

1

$225 is excessive for a second opinion on a faulty o2 sensor that only confirmed the original diagnosis. A partial refund can be sent to 1625 East Ave #211, Rochester, NY 14610.

Hi Charles, My name is Scott Bartlett, owner of Turner Auto Care. Would you give me a call at the shop Monday to discuss why you rated us a 1 star please? Your 1 and only visit came December 5, 2024 for a check engine light being on. Thanks! I look forward to talking with you soon!

- Turner Auto Care
1

$225 is excessive for a second opinion on a faulty o2 sensor that only confirmed the original diagnosis.

Hi Charles, My name is Scott Bartlett, owner of Turner Auto Care. Would you give me a call at the shop Monday to discuss why you rated us a 1 star please? Your 1 and only visit came December 5, 2024 for a check engine light being on. Thanks! I look forward to talking with you soon!

- Turner Auto Care
5

Great staff, awesome estimate interface allowing you to approve or deny work online with costs.

Hi Matthew! Thanks so much for taking the time to leave us a review! We're so appreciative. It was a pleasure meeting you and we hope to see you again in the future! Cheers! Scott, Vicki & The Crew

- Turner Auto Care
5

Great staff, awesome estimate interface allowing you to approve or deny work online with costs.

Hi Matthew! Thanks so much for taking the time to leave us a review! We're so appreciative. It was a pleasure meeting you and we hope to see you again in the future! Cheers! Scott, Vicki & The Crew

- Turner Auto Care
5

Thank you for the 5 stars Jorden! We appreciate you! Looking forward to seeing you again at your next visit. Cheers! Scott, Vicki & The Crew

- Turner Auto Care
5

Hands down the best service I've ever had from a shop. They communicate immediately, are cheerful, use great tech to send pics of the issues of your vehicle along with quotes, and the work was done incredibly fast. - Cody Zanini

Hi Cody! Thank you so much for the review! We appreciate you taking the time! It was pleasure meeting you and your fabulous 2004 Accord! We look forward to see you again in the future! Cheers! Scott, Vicki & The Crew

- Turner Auto Care
1411 Empire Blvd Webster, NY 14580 | (585) 288-1060
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