We're Interviewing

Click Here To Apply
5

On time, which is a great thing this time of the year (Christmas). Nice family atmosphere!

5

I had the pleasure of working with Turner Auto Care back in October, and I’m finally getting around to writing this review. Better late than never, because this was truly a 5+ star experience from start to finish. From the moment I scheduled my car inspection, the process was seamless. They were able to quickly get me on the schedule, and their communication throughout the process was exceptional. During the inspection, they provided a thorough review of my car, complete with detailed descriptions and pictures of any issues they found. What I especially appreciated was how they rated the urgency of the items—letting me know what needed immediate attention and what could wait. There was absolutely no pressure to get everything fixed at once. I had a few questions about the report, so I called for clarification. The staff was incredibly helpful and patient, making sure I understood everything. My car had also been struggling to switch gears, and they not only identified the issue but fixed it as well. To top it all off, they followed up after I picked up my car to ensure everything was running smoothly and that I was happy with their service. This level of care and attention to detail is rare. If you’re looking for a trustworthy and professional mechanic, I can’t recommend Turner Auto Care enough. This small business is truly a gem. Everyone I interacted with—from the employees to the owners—was absolutely wonderful. Thank you for such an outstanding experience!

Hey Nell! Thank you for your wonderful review. It means a lot to Vicki and I that everyone here is on board with providing the experience we wish for our customers and that they, ( you ), notice, appreciate it and spread the word. It really makes running a small business in our home town of Webster a labor of love. As I'm sure you know, running your very own awesome local small business, Herman's Farm Market. We'll see you soon, at your place or ours, I'm sure! Cheers! Scott& Vicki, Devon, Tristin and Cam.

- Turner Auto Care
5

Scott and Vicki are all about the experience. The staff at Turner patiently and professionally field all of my MANY questions about priorities, pricing, and progress updates. Even on the days they have unexpected things occur with their staff, Scott and Vicki push through until the job gets done and they return your vehicle to you. I appreciate their excellent customer service!

Tina, thank you for you kind words. We appreciate them all the more because it's definitely easier to deliver great customer service when everything runs smoothly. We have had some challenging days recently and thank you for your patience. We really do have the best customers and are thankful to count you and your son among them. Cheers! Scott & Vicki, Devon, Tristin and Cam.

- Turner Auto Care
5

I have worked with Turner before and each time the experience goes well or even improves. The daily communication via text with updates was fantastic this time around. It's nerve racking not knowing what is happening when you aren't around the see; the details I received daily relieved any anxiety and made me confident of the progress. The staff is also very easy and kind to work with. I will definitely be back because I know I am getting good honest work on my vehicles!

Thank you Don! We truly appreciate you trusting us with your families vehicles and look forward to seeing you again soon! Have a great Thanksgiving and a merry Christmas! Cheers! Scott & Vicki, Devon, Tristin and Cam.

- Turner Auto Care
5

Great service. Fair price

Thank you Sam! We're happy you found us and look forward to seeing you and your Jeep again soon! Scott & Vicki, Devon, Tristin and Cam.

- Turner Auto Care
5

Turner kept be informed the entire time of the progress they made with my car. Scott and Dan were great!

Thanks for reviewing us Jeff! And thanks for the beer! She was a tough one but persistence always prevails. Cheers!

- Turner Auto Care
5

Highly recommend the team at Turner Auto Care.

Thanks John! It was nice catching up with you. Good luck in your search for your next vehicle and we'll be here when you need us!

- Turner Auto Care
5

I’ve been bringing my car to Turner Auto Care since I moved back to the area in 2019. This shop is extremely thorough, accommodating, and honest. I greatly appreciate the time they take to provide thoughtful recommendations and guidance to their customers. Thank you Scott, Dan, Vicki, and the entire team for providing exceptional service.

Marissa, thank you so much for the great review! We appreciate you and your feedback! You're such a pleasure to work with! Look forward to seeing you in 6 months or 6k miles!! :) Cheers!

- Turner Auto Care
5

It was such a pleasure meeting you last week Marci!! Thank you for the 5 stars!! We look forward to seeing you again soon! Cheers!

- Turner Auto Care
5

Continued communication regarding my car and in a timely manner!

We are so happy to get your son's Nissan back on the road just in time for college! We expect that car to last him many more years. We will be here when you need us, taking care of the whole family's fleet of vehicles.

- Turner Auto Care
1411 Empire Blvd Webster, NY 14580 | (585) 288-1060
Turner Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Turner Auto Care (585) 288-1060 if you have any issues in accessing any area of our website.